Virginia Department of Human Resource Management

Health Benefits

Online Doctor's Visits

Having cold or flu symptoms? A sore throat? Allergies? Talk to a doctor anytime, anywhere! Your state health plans have enhanced your benefits so that you can discuss common health issues right away with a doctor using your smartphone, tablet or computer with a webcam. This service is available to you and your covered family members who are 18 years of age or older. You can pay for your online visit with a credit card.   

COVA Care and COVA HDHP — LiveHealth Online
You can contact a doctor 24/7 when you download the LiveHealth app or sign up at Select a doctor from a broad network of U.S. board-certified doctors who average 15 years of experience practicing medicine and are specially trained for online visits.  COVA Care: Your cost is $0 primary care copay. COVA HDHP: You pay $59 per consultation and the cost goes toward your deductible. Once the deductible is met, you pay 20 percent coinsurance.

COVA Care LiveHealth Online Flyer
COVA HDHP LiveHealth Online Flyer
COVA LiveHealth Online FAQs
COVA LiveHealth Online Poster

COVA HealthAware - Teladoc

You and your enrolled family members have 24/7/365 access to U.S. board-certified doctors and pediatricians who can diagnose and recommend treatment by phone or online video, and prescribe medications — all for less than a traditional doctor’s visit! You pay $40 per consultation, which applies to your deductible and can be paid from your HRA. When the deductible has been met, you pay 20 percent coinsurance. Visit or call 1-855-Teladoc  to learn more, set up an account or request a consultation.

COVA Teladoc Flyer

Kaiser Permanente - Video Chat
You may talk with a doctor via online video 24/7 at no extra cost. Call the Kaiser medical advice line at 703-359-7878 and a registered nurse will determine if your condition qualifies. If it does, you’ll be set up with a link to talk with the doctor, who has your health record, can prescribe medicine and make follow-up appointments.

COVA Video Chat Flyer

Optima Health - MDLive
You and your enrolled family members can securely connect with a board-certified provider over the phone, online, or through video chat. MDLIVE® is available 24/7/365 to diagnose and treat a variety of non-emergency medical conditions and behavioral health concerns. Your Optima Health benefits for COVA employees cover MDLIVE visits at 100%. Visit for more information.
Optima Health MDLive Flyer
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