Virginia Department of Human Resource Management

Web Policy

The following information explains the Web Policy which the Department of Human Resource Management (DHRM) has adopted for its website and the following websites:

  • The Commonwealth of Virginia Campaign
  • The Local Choice
  • CommonHealth

The following is intended to explain our current Internet privacy practices, but shall not be interpreted as a contract of any nature, either stated or implied. We reserve the right to amend our Web Policy at any time without notice.

The following policy only applies to Web pages on the Department of Human Resource Management website and the websites listed above. Pages that appear after you click on an hypertext link may be controlled by a different agency or entity, whose practices are not under DHRM's control and therefore this policy will not apply.

Customer Comments or Review

If you have questions about this privacy statement or the practices of this website please contact us at

Internet Privacy Policy

Virginia Law

We protect our records in accordance with our obligations as defined by applicable Virginia statutes, including, but not limited to, the “Government Data Collection and Dissemination Practices Act” Code of Virginia, § 2.2-3800, “Administration of systems including personal information; Internet privacy policy; exceptions” Code of Virginia, § 2.2-3803 , the “Virginia Freedom of Information Act” § 2.2-3700, et seq., and by any applicable U.S. federal laws.

Information We Collect

When you access our website, the information listed below is automatically collected and stored:

  1. the Internet domain and IP address from which you accessed our site;
  2. identification of the page or service you requested or visited;
  3. type of browser and operating system you used;
  4. the date and time you visited our site;
  5. if you linked from another website, the address of that website.

Other information is collected through our website when you deliberately choose to send it to us (for example, by clicking on a link to send us an email or completing a form).

  • If, during your visit to the DHRM website, you send us an e-mail message, we will collect your e-mail address and contents of the message. This may be to respond to you, to address issues you identify or to forward your message to another agency for appropriate action.
  • We do collect personal information directly from individuals who volunteer to complete online forms or participate in surveys. Collecting this personal information is necessary in order for DHRM to deliver the services you requested. 

How the Collected Information is Used

Routing information is used to route the requested Web page to your computer for viewing. We send the requested Web page and the routing information to our Internet service provider or other entities involved in transmitting the requested page to you. We do not control the privacy practices of those entities. Essential and nonessential technical information helps us respond to your request in an appropriate format or in a personalized manner and helps us plan website improvements.

Optional information enables us to provide services or information tailored more specifically to your needs or to forward your message or inquiry to another entity that is better able to do so, and also allow us to plan website improvements.

We may keep your information indefinitely, but we ordinarily delete the transaction routing information regularly after the Web page is transmitted and do not try to obtain any information to link it to the individuals who browse our website. However, on rare occasions when a "hacker" attempts to breach computer security, logs of routing information are retained to permit a security investigation and in such cases may be forwarded together with any other relevant information in our possession to law enforcement agencies. We use this transaction routing information primarily in a statistical summary type format to assess site content and server performance. We may share this summary information with our business partners when needed..

Optional information is retained in accordance with the records retention schedules at the Library of Virginia.Under the “Virginia Freedom of Information Act”, any records in our possession at the time of a “Freedom of Information Request” might be subject to being inspected by, or disclosed to, members of the public. However, all identifiable confidential/personal information will be removed prior to releasing the routing information. See our FOIA page for additional information.

Restrictions on the disclosure of customer information

We do not sell or rent our subscribers' information to any outside company or organization. We do not reveal specific information about subscribers or other personally identifiable data to unaffiliated third parties for their independent use, except if required to do so by the Virginia Freedom of Information Act or other law.

Protection of Information via Established Security Procedures

We maintain security standards and procedures regarding unauthorized access to customer information to prevent unauthorized removal or alteration of data.

Web site Security

We maintain security standards and procedures regarding unauthorized access to ensure that this service remains available to all users, and to prevent unauthorized attempts to upload or change information or otherwise cause damage. Information on individuals causing damage to the Web page will be traced and released to the appropriate legal bodies (such as the Virginia State Police) to investigate suspected or alleged criminal activity.

Public Disclosure

DHRM is subject to the requirements for administering information systems as established in the Government Data Collection and Dissemination Practices Act, Chapter 38 of Title 2.2 of the Code of Virginia (§§ 2.2-3800 and 2.2-3803). Any personal information that is collected and retained is maintained in compliance with the Code of Virginia, §§ 2.2-3800 and 2.2-3803. Web pages that appear after you click on a link may be controlled by a different agency or entity, whose practices are not under DHRM's control.


"Cookies" are small files either stored on a server or sent back to a visiting computer. In certain applications user information is stored as "cookies," which are then sent back to and stored on the user's computer.

Some sections of the DHRM website may use cookies to customize the information presented to you. Cookies are also used to aggregate site usage information to help us improve our users' experience.

See also this policy's Privacy section above regarding information gathered by this site and the use of that information.


Neither the Department of Human Resource Management (DHRM) nor any employee of DHRM warrants the accuracy, reliability or timeliness of any information published by this system, nor endorses any content, viewpoints, products or services linked from this system, and shall not be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of such information. Portions of such information may be incorrect or outdated. Any person or entity that relies on any information obtained from this system does so at his or her own risk.

Reference herein to any specific commercial products, processes or services by trade name, trademark, manufacturer or other mark does not  constitute or imply its endorsement, recommendation or favoring by DHRM or the Commonwealth of Virginia. The information and statements contained on this server shall not be used for the purposes of advertising, nor to imply the endorsement or recommendation of DHRM or the Commonwealth of Virginia.

The DHRM website has links to other websites. These include links to websites operated by other government agencies, nonprofit organizations and private businesses. When you link to another site, you are no longer on the DHRM website and this policy will not apply. You are subject to the privacy policy of that new site. Reference on those websites to any specific commercial product, process or service by trade name, trademark or other mark does not constitute or imply endorsement, recommendation or favoring by DHRM.

Unauthorized attempts to modify any information stored on this system, to defeat or circumvent security features or to utilize this system for other than its intended purposes are prohibited and may result in criminal prosecution.

Linking Policy

This website contains hypertext links to external websites and pages containing information created and maintained by public and private organizations other than DHRM. DHRM, at its sole discretion, will determine which external Web sites will be linked. The inclusion of a hypertext link to an external Web site is not intended as an endorsement of any product or service offered or referenced on the linked Web site, the organizations sponsoring said Web site, or any views that might be expressed or referenced in the Web site.

Hypertext links to external Web sites and pages may be removed or replaced at the sole discretion of the DHRM at any time without notice.

If a hypertext link on the DHRM Web site is not working, please contact our Webmaster by sending an email to:


DHRM provides content in several formats that may require plug-ins, or separate browser components, to properly view. All required plug-ins are free to use, with the exception of the full version of WinZip.

If you need assistance with viewing content, please contact our Webmaster at

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