HR Shared Services Center

The mission of the Department of Human Resource Management (DHRM)’s Shared Services Center is to provide customized human resource services to agencies at a lower cost than those typically provided by in-house staff. The Center serves 16 agencies with over 700 salaried and wage employees.

Benefits to client agencies include:

• Reduced administrative cost for human resource services
• Centralized efficiencies that also support individual agency needs and preferences
• Accountability for the management practices, advice, guidance, consultation, and employee business transactions effected on behalf of clients.
• A one-stop HR Shop for employees and managers
• Expertise in all human resource functional areas, including strategic planning, workforce planning, employment, compensation management, benefits administration, employee relations, policy, EEO, HR reporting, and personnel transactions