dhrmlogotrans    Department of Human Resource Management



Sometimes, we have goals that we want to achieve, a future that we want to create, or changes that we would like to make but we find ourselves “blocked” by challenges and unsure how to move forward.   Working with a professional Coach can help open paths around those challenges and bring your goals to life.

Working with a professional Coach can help you:

  • Create positive change;
  • Optimize your work effectiveness;
  • Expand your career opportunities;
  • Increase your self-esteem and self-confidence;
  • Maximize your potential;
  • Increase your self-awareness;
  • Improve your work/life balance.

The Virginia Department of Human Resource Management (DHRM) offers professional Coaching services for state employees and agency leadership through the Workplace Effectiveness and Conflict Management Coaching Programs.

How can working with a coach can enhance your effectiveness? Learn more from the International Coach Federation (ICF) about how coaching can transform and create your future! #ExperienceCoaching

Individual Coaching

One-on-one coaching with a focus on defining the goal, understanding the challenges and creating a path to goal achievement.

  • Communication Skills & Effectiveness
  • Improving Productivity & Time Management
  • Accelerating On-Boarding Into A New Role
  • Work Style Effectiveness
  • Improving Work/Life Balance
  • Emotional Intelligence (EI) (requires a fee for the EQi-2.0 or EQ360 assessment)
  • Conflict Management Coaching (requires a fee for the CDP-i or CDP360 assessment)

Team Effectiveness Coaching

Team or group coaching in which teams of individuals are working together towards the same or a similar goal.

Team Effectiveness

Team coaching for teams focused on increasing self-awareness, understanding team effectiveness essentials, enhancing team effectiveness, creating a shared team purpose and vision, and creating a team commitments framework.

When people interdependently work together to achieve goals, teams are born. However, creating effective teams requires focus on learning how to leverage member strengths and agreement on key commitments for team success.

Team Effectiveness Coaching provides teams with an understanding of the behavioral and brain science affecting interpersonal relations, the factors critical for creating effective teams, an evaluation of the team’s perspective on their team effectiveness, development of team purpose and vision, and a process for establishing behaviorally based team commitments to support ongoing team success.

Leadership Coaching

Individual coaching opportunities focused on expanding leadership effectiveness.

Leadership coaching provides the support and opportunity for leaders to enhance their leadership skills and impact. Leadership coaching provides an understanding of social neuroscience motivations, feedback from key stakeholders, and a process for using this information to expand leadership effectiveness.

  • Leadership Effectiveness & Growth
  • Communication Skills & Effectiveness
  • New Leader Integration & On-Boarding
  • Leadership Emotional Intelligence (requires fees for the EQ-i leadership assessment or for the EQ360 assessment)
  • Leadership Conflict Management (requires fees for the CDP assessment)


Workplace Effectiveness Coaching

Productivity & Time Management - Escaping The Busyness Trap

  • Workshop and coaching to identify priorities and introduce time management and workflow changes to increase productivity.

Cultivating Engagement

  • Workshop and coaching for supervisors, managers, and leaders to understand how to grow and create team and individual employee engagement

Effective Communication – What Does It Really Take?

  • Workshop for supervisors, managers, and leaders providing a foundation in the fundamentals of social neuroscience, exploring the challenge of change, understanding the importance of and challenges of communication, and creating a new communication model to create open dialogue.

The Science of High Performance Organizations

  • Workshop for supervisors, mangers, and leaders providing an understanding of the fundamentals of psychology and social neuroscience and behavioral influences, the challenges and possibilities of change, research on the foundation of successful teams, and understanding how organizations can grow and change.

Understanding Emotional Intelligence (EI)

  • Workshop designed for exploring the set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges, and use emotional information in an effective and meaningful way. EI skills are a significant contributor to job success with up to 27-45% of job success determined by EI. (workshop requires a fee for completion of the EQ-i 2.0 assessment)
Workplace Conflict Management Coaching & Consultation

Nonverbal Communication Skills

  • This course explores how employees need to be mindful of their nonverbal gestures and tone of voice when conveying workplace messages. Employees learn how nonverbal communication may be perceived by others and how this can impact overall team dynamics and interpersonal relationships in the workplace

Intergenerational Conflict in the Workplace

  • Participants will learn about the various generations that make up today’s workforce and how generational differences may lead to workplace conflict. By exploring common ground and workplace values, participants will practice constructive methods for working through their differences and understand the benefits of embracing diversity and inclusion in a multi-generational workforce.

Handling Workplace Conflict Effectively

  • In this workshop, participants will undergo individual conflict dynamic assessments in order to learn how to improve upon their conflict management skills, how their hot buttons can trigger conflict in the workplace, and how to have crucial conversations about conflict with colleagues in the workplace. (requires fee for each participant assessment)

Value Based Conflict in the Workplace

  • Through the use of an individual workplace values inventory assessment, participants will gain a better understanding about potential sources of workplace conflict for them. Participants will also learn how conflict works in theory, explore methods for working through conflicting workplace values, and learn how to effectively communicate with others about their workplace concerns

Interested in learning more about how coaching can support employee and agency development needs?

Workplace Effectiveness Coaching: workforcedevelopment@dhrm.virginia.gov

Conflict Management Coaching & Consultation: Workplace Conflict Consultation Program 

Please see the DHRM Learning Opportunities Catalog for additional information on workshops and training available for employees, teams, and leaders.

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