DHRM - Department of Human Resource Management


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Coaching

Do you want to develop as a leader, pursue career development or changes, get some traction with key goals, and/or facilitate changes? If so, coaching may be just the strategy to meet the need! Formal coaching can help you to identify and achieve your goals with an integrative, step-by-step process of accountability and self-discovery.

The coaching process is goal-oriented and focuses on creating strategies and actions to achieve goals. Coaching can be short-term where a single session helps someone work through a specific dilemma. Coaching can also be a multi-session process that includes goal identification, strategy development, action completion, accountability and results. The interesting thing about coaching is that the process not only focuses on accountability and results, but also creates awareness and learning.

In the coaching process, people commit to working on strategies and actions to meet identified goals. The role of the coach is like a guide – the coach helps people to move through the thinking process, helps to hold them accountable to their actions, and helps them recognize their insights/learning and how they might play a role in other areas of their work/lives.

The Virginia Department of Human Resource Management (DHRM) offers two types of coaching services for state employees and agency management:

  1. Workplace Coaching is offered by DHRM’s Agency Human Resource Services. Workplace coaching may include focus areas such as:
    • Leadership development
    • Career development
    • Achievement of key goals
    • Work style effectiveness (e.g., productivity, timeliness, quality, work/life balance)
    • New leader integration
    • Leadership effectiveness
    • Team effectiveness
    If you are interested in workplace coaching to help you meet a specific goal or set of goals, send an email to Workplace Coaching  or contact the appropriate Human Resource Management Consultant to learn more about taking advantage of this opportunity for state employees.

  2. Conflict Coaching is offered by DHRM’s Office of Employment Dispute Resolution. Conflict coaching can help employees by:
    • • Gaining a better understanding of individual conflict behavior in order to promote more effective workplace conflict resolution.
    • • Improving awareness about what triggers conflict within and how to respond to workplace conflict constructively.
    • • Utilizing either the individual or the 360 Conflict Dynamic Profile assessment to identify employee’s most problematic areas.
    • • Working with an employee to create a personal action which outlines goals, set target dates, and helps to keep the employee accountable.
    To request conflict coaching, employees may submit a Conflict Coaching Consultation Request Form to the Office of Employment Dispute Resolution. The Workplace Conflict Consultation Program Director will then contact the employee and the agency to setup an initial conflict coaching consultation. Further instruction about the Conflict Dynamic Profile assessments and follow up coaching sessions will be provided during the initial consultation.