Personal and Organizational Integrity
Managing Work
Meeting organizational goals through effective planning, prioritizing, organizing and aligning human, financial, material and information resources. Empowering others by delegating clear job expectations; providing meaningful feedback and coaching; creating a motivational environment and measuring performance. Monitoring workloads and documenting performance. Dealing effectively with performance problems.
Subset:
Resource Management
Visioning and Planning
Coaching/Mentoring
Information Management
Leading People
Inspiring others to positive action through a clear vision; promotes a diverse workforce. Encouraging and facilitating cooperation, pride, trust and group identity; fostering commitment and team spirit. Articulating a vision, ideas and facts in a clear and organized way; effectively managing emotions and impulses.
Subset:
People Management
Visioning and Planning
Communication
Developing Self
Systemic Integration
Approaching planning, decision-making and implementation from an enterprise perspective; understanding internal and external relationships that impact the organization.
Subset:
Organizational Awareness
Public Service Focus
Delivering superior services to the public and internal and external recipients; including customer/client identification, expectations, needs and developing and implementing paradigms, processes and procedures that exude positive spirit and climate; demonstrating agency and personal commitment to quality service.
Subset:
Proactive Business Management
Change Leadership