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New Workplace Conflict Consultation Program has been launched!

Click here to see details and guidelines

Who is EDR?

The Office of Employment Dispute Resolution (EDR) provides state agencies and their employees with a broad range of workplace dispute resolution tools that assure solutions to workplace conflict consistent with the Commonwealth's human resource policies and related law.  EDR does not advocate for employees or management, but, rather, provides impartial services to assist in the resolution of workplace disputes.  EDR’s services include:


Voluntary process where mediators assist people in conflict to explore their differences and develop their own solutions to these concerns.


EDR offers online and classroom trainings on such topics as workplace conflict, the grievance procedure, and disciplinary process.


Confidential consultation on employment rights and responsibilities as well as available options in resolving workplace conflict.

Grievance Procedure

A process where workplace concerns can be raised by an employee with agency management and may qualify for a hearing before an independent, neutral hearing officer.

Please click to see EDR's Employee Code of Ethics.

Mailing Address:
101 N. 14th Street, 12th Floor
Richmond, VA 23219

Phone: (804) 786-7994
Fax: (804) 786-1606

AdviceLine Toll Free:
(888) 23-ADVICE
(888) 232-3842
AdviceLine Hours:
8:30 a.m. to 4:30 p.m. M-F